Cookies Body & Fit Nutrition BV

As of 17 June 2019

This is Body & Fit Sportnutrition B.V.’s cookie statement. The company is located at Mars 10, Heerenveen, Netherlands (Chamber of Commerce 01098673), hereafter referred to as ‘Body & Fit’ or ‘we’. This cookie statement applies to the following web stores:

  • bodyandfit.com
  • blog.bodyenfitshop.nl

Cookies

What are cookies?

Cookies allow our web stores to work effectively and make them user-friendly. Cookies are small pieces of information that your browser saves on your computer when you use our website. Cookies allow us to collect information about the use of our services, and to improve and adjust them to our visitors’ wishes.

What do cookies do?

Cookies allow us to distinguish between the various web store visitors, and handle your orders correctly. We also use cookies to understand, based on the data from your visit to our web store, what you as a visitor are interested in. This allows us to optimise and improve the web store.

Other technologies

In addition to cookies, we use web beacons, tracking pixels and JavaScript. These are standard internet technologies that, together with cookies, ensure our web server can collect information about your visit to the web store and can subsequently send this information. When referring to “cookies”, we mean cookies plus other technologies.

By making use of cookies we ensure that, for example:

  • When you visit our web store, you do not receive, or have to enter, the same information again;
  • We can offer you special web store functionalities such as the shopping cart;
  • We can measure how our web store is used and how to improve it;
  • We can recognise which device you use when you are visiting us;
  • We can show you advertisements and recommendations based on your interests;
  • We can register (or have registered) how often an advertisement is displayed, to better let the advertisements meet your needs and interests and prevent you constantly seeing the same advertisement.

Permission or no permission

We do not have to request your permission to set up and read certain cookies. This applies to:

  • Cookies that allow you to communicate via the internet;
  • Cookies that are required for using the functionality of the web store;
  • Analytical cookies which have little or minimum impact on your privacy.

For advertising and marketing cookies we request your permission before we set them up and read them. We do this via the cookie statement in our web store, where it states that you can accept advertising and marketing cookies by clicking further on web pages within our web store. If you do not accept the advertising and marketing cookies then you can state this by clicking on the relevant link in the cookie statement and making a choice. You can always withdraw your choice by adjusting your cookie preference in ‘My cookie preferences’ below.

We use Google Tag Manager to tag specific content within our web store. This helps us determine which cookies we can place and which content we can store. As we have already explained above, we must ask your permission for some cookies, and not others. With the use of cookies, we follow the ACM guidelines.


We use the following cookies

Functional cookies

These are cookies which make it easier for you as a user to browse on our website. We use functional cookies which ensure that you can add items to your shopping cart and that they are still there during your next visit to our website. We also use a cookie that ensures that when you are logged in and leave the website, you are still logged in upon your return.

Analytical cookies

These cookies allow us, with the help of third parties, to measure the browsing behaviour of visitors on our website, so that we can improve the customer convenience if needed. This means that we ensure that your experience of our website becomes increasingly better and the less important information is suppressed.

We use cookies from the following parties:

  • RobinHQ
    If you contact our customer service, we will register it in RobinHQ. With this cookie we can give you better assistance.
  • Google Analytics
    With Google Analytics we measure how you use our webshop and how you found us. We use this knowledge to improve our site. (recognizable by __utma, __utmb, __utmc, __utmz, __utmv, __utmx).
  • Google Tag Manager
    Google Tag Manager is a tool that allows us to place various cookies on the website in a technically simple way.
  • Hotjar
    We use Hotjar to analyze the behavior of visitors to the website with the aim of better designing the website for visitors. The collection of user data is anonymous.
  • New Relic
    With New Relic we collect data to monitor the website for performance, for example to improve the loading times of individual parts of the website.
  • SessionCam
    We use SessionCam to analyze the behavior of visitors to the website with the aim of better designing the website for visitors. The collection of user data is anonymous.
  • Trusted shops
    Trusted Shops can offer you buyer protection when purchasing products. In exchange, Trusted Shops asks for a review of the products that you purchase.
  • Optimizely
    We use Optimizely to analyze the behavior of visitors to the website with the aim of better designing the website for visitors. The collection of user data is anonymous.
 

Advertising cookies / marketing cookies

You can view advertisements from us and third parties on our website. We use cookies to make, and keep, these recommendations relevant. These cookies allow us to measure the effect of our advertisements. This in turn allows us to effectively determine which advertisements and promotions appeal to you and which do not. These advertisements can also be viewed on third party websites.

We use cookies from the following parties:

  • Tradetracker
    With this cookie we can see through which partner site (s) you visit our web shops, for example via Google AdWords.
    We use Tradetracker for the Dutch and UK market.
  • Affilinet / Awin
    With this cookie we can see through which partner site (s) you visit our web shops, for example via Google AdWords.
    We use Affilinet / Awin for the German and French market.
  • Facebook
    This cookie shows which products you view in the webshop. This way we can show you relevant advertisements within Facebook. Without these cookies you will miss out on personal offers.
  • Adform
    We use Adform to show you advertisements that are relevant to you. With Adform, we measure which products you find most interesting. The collection of user data is anonymous.
  • Bing
    This cookie shows which products you view. This way we can show you relevant advertisements within Bing. Without these cookies you will miss out on personal offers.
  • Google Adwords
    This cookie shows which products you view. This way we can show you relevant ads within Google. Without these cookies you will miss out on personal offers.
  • Clang
    We use Clang for sending newsletters. With this cookie we measure your interests in the web shop so that we can tailor the content of the newsletter to your wishes.

My cookie preference

We only use marketing cookies if you have given permission for this. If you do not give permission for this, advertisements will still be shown, but these will be random advertisements. You can make a choice below.

You can indicate what you allow us to operate by opting for either the Standard or Personal cookie package below.

You can also personally remove or switch off our cookies. Discover how to remove or switch off cookies for different browsers below:


Our privacy policy

As described above, personal data is also processed when using certain cookies. In our privacy policy and terms and conditions you can find more information about how we proceed with your data.


Final comments

We adjust our cookie statement when changes are made to our web store, or the rules regarding cookies. The date of the latest version of the cookie statement is stated at the top of this document.